CRM & ERP Systems and Vendors
Advisory & Selection
Your Business Relies on Technology, You Can Rely on Us
AIT is more than just a typical advisor. Over the last 17 years, our experts have supported hundreds of successful ERP and CRM implementations.
Our service philosophy is about bringing accountability and dedication to every engagement. Throughout the entire process, we ensure risks are fully vetted, advanced IT goals are met and the project stays on track.
We begin the selection process based on mutually agreed and clearly defined business requirements for specific aspects of a client’s business or the entire enterprise. Our activities include defining/documenting those business requirements, developing initial implementation budgets for use with prospective vendors, pre-screening vendors, and ultimately narrowing the list of viable vendors on both the software and integration partners sides.
ERP Consulting
AIT understands the challenges companies face when implementing ERP. We are specialists in business process modeling and believe that an ERP will only work as well as it is initially implemented—and that means aligning it perfectly with your business processes the first time. With almost 20 years working in the field of ERP, we possess unique industry knowledge regarding ERP systems integration and custom development.
CRM Consulting
AIT can provide a balanced perspective when it comes to choosing the best CRM for your business. We can guide you through the selection process and after our consultants help your business select the best CRM for your processes, we then ensure that these powerful products are tailored to their business requirements.
AIT has a deep network of trusted implementation vendors that can be introduced to the company as pre-screened and qualified resources.
Additional vendors may be identified during the process and the client can then select the winning vendor. Since AIT is “vendor agnostic,” we can objectively assist with the contract negotiation process, as well as ensure our client selects the best vendor/package for their particular business model.
Once the evaluation process is complete, we deliver a detailed implementation plan that can be used as the foundation for managing a successful system installation. We make sure the plan is written in clear, easy to understand business terms for all levels of management.
System Implementation Options
After the vendor is selected and contracts finalized, we offer three system implementation options.
- The client company works directly with the selected vendor, AIT remains available as an “on call” resource to the client should problems arise.
- The AIT team works side by side with the client company, the vendor or some combination of both.
- AIT becomes the implementation team leader, and develops and maintains all project management milestones.